<div class="shogun-root" data-shogun-id="649d8c431c042200d0ba2bda" data-shogun-site-id="e042a34d-856c-4ac3-b6e8-e2c416b97233" data-shogun-page-id="649d8c431c042200d0ba2bda" data-shogun-page-version-id="65d752bf947f5e00d9b1695c" data-shogun-platform-type="big_commerce" data-shogun-variant-id="65d752bf947f5e00d9b169aa" data-shogun-page-type="page" data-shogun-power-up-type="" data-shogun-power-up-id="" data-region="main"> <div id="s-c8d3ec49-71cd-4b58-a4f1-ccf0495e64db" class="shg-c shg-align-center"> <div class="shogun-heading-component"> <h1>Shipping Policy & Info.</h1> </div> </div> <div class="shg-box-vertical-align-wrapper"> <div id="s-4a17d82c-795f-4b68-8e07-12230bbf124f" class="shg-box shg-c cms-page-container "> <div class="shg-box-overlay"> </div> <div class="shg-box-content"> <div id="s-cfe36565-d5fb-4486-b7b3-a0a6198a072c" class="shg-c "> <div class="shogun-accordion-wrapper" data-multi=""> <div class="shogun-accordion shogun-accordion-active"> <div class="shogun-accordion-heading"> <div class="shogun-accordion-header"> <h4 class="shogun-accordion-title">GENERAL INFORMATION</h4> <div class="shogun-accordion-icon shogun-icon-plus"> </div> </div> </div> <div class="shogun-accordion-body shogun-accordion-active"> <div id="s-e8891cee-8343-4dc8-bd46-e141c2645f26" class="shg-c "> <div class="shg-rich-text shg-default-text-content"> <h3>COMPANY HEADQUARTERS:</h3> <h2>LazyOne, Inc.</h2> <h3>2885 NORTH 200 WEST</h3> <h3>NORTH LOGAN, UT 848341</h3> <h3>CARRIERS ARE USPS OR UPS: DETERMINED BY THE DELIVERY SELECTION, PACKAGE SIZE & WEIGHT</h3> <h3>YOU WILL RECEIVE AN AUTOMATED TRACKING EMAIL WHEN YOUR ORDER SHIPS</h3> <h3>ORDER DELIVERY IS DETERMINED BY THE TIME AT WHICH THE ORDER IS PLACED</h3> <h4>Same-day shipping deadline:</h4> <ul> <li>Before 12:00 PM (MST) Monday - Friday, order will be shipped the same day</li> <li>After 12:00 PM (MST), order will be shipped the next business day</li> </ul> <h3>DELIVERY EXPECTATION:</h3> <h4>Standard Shipping Orders</h4> <ul> <li>Allow 1-2 business days for processing, then 5-7 for delivery</li> <li>Business days: Monday - Friday (excluding holidays) | Saturday delivery is not guaranteed as it depends on carrier policy & procedure</li> </ul> <h4>Expedited Shipping Orders</h4> <ul> <li>Business days: Monday - Friday (excluding holidays) | UPS Saturday delivery is not offered by LazyOne</li> <li>Example: If you placed your order with overnight shipping before 12:00 PM on Friday, you would receive the shipment on Monday. If the order is placed after 12:00 PM on Friday, it would be shipped on Monday and delivered on Tuesday.</li> </ul> </div> </div> </div> </div> <div class="shogun-accordion"> <div class="shogun-accordion-heading"> <div class="shogun-accordion-header"> <h4 class="shogun-accordion-title">COST</h4> <div class="shogun-accordion-icon shogun-icon-plus"> </div> </div> </div> <div class="shogun-accordion-body"> <div id="s-42e1efe8-b665-40ae-a220-3836ba6ce366" class="shg-c "> <div class="shg-rich-text shg-default-text-content"> <h2>OUTGOING SHIPPING CHARGE</h2> <h3>SHIPPING COST VARIES BASED ON DELIVERY SELECTION.</h3> <h4>1- Standard Delivery (5-7 business days)</h4> <ul> <li>Orders over $75.00: FREE</li> <li>Orders under $75.00: $9 FLAT RATE</li> </ul> <h4>2- Expedited | Overnight Delivery</h4> <ul> <li>Calculated at checkout and varies based on: Weight | Quantity | Distance</li> </ul> <p>_____</p> <h2>RETURN SHIPPING CHARGE</h2> <h3>YOU WILL BE RESPONSIBLE FOR RETURN SHIPPING COSTS, SEE OUR RETURN POLICY.</h3> </div> </div> </div> </div> <div class="shogun-accordion"> <div class="shogun-accordion-heading"> <div class="shogun-accordion-header"> <h4 class="shogun-accordion-title">LOST PACKAGES</h4> <div class="shogun-accordion-icon shogun-icon-plus"> </div> </div> </div> <div class="shogun-accordion-body"> <div id="s-0294964e-9e20-4cea-b649-f0f14b26191b" class="shg-c "> <div class="shg-rich-text shg-default-text-content"> <p>On rare instances, an order can be lost by our carriers. If you feel this has happened to your order, LazyOne has a proactive procedure we follow. Please email <a href="mailto:[email protected]">[email protected]</a> for instructions. Your participation & help will be required.</p> <p>We will review your case and work with the carrier to determine the best course of action. This process will take 72 or more hours for resolution.</p> </div> </div> </div> </div> <div class="shogun-accordion"> <div class="shogun-accordion-heading"> <div class="shogun-accordion-header"> <h4 class="shogun-accordion-title">CANADA ORDERS ***We are NOT shipping to Canada at this time. Therefore the below information does not apply.***</h4> <div class="shogun-accordion-icon shogun-icon-plus"> </div> </div> </div> <div class="shogun-accordion-body"> <div id="s-20a7cc95-72e0-47df-b937-56a841b3368f" class="shg-c "> <div class="shg-rich-text shg-default-text-content"> <h3>LAZYONE WILL SHIP TO CANADA WITH A FEW SMALL EXCEPTIONS TO OUR REGULAR US SHIPPING POLICY.</h3> <h3>• NO FREE RETURN SHIPPING:</h3> <p>We DO NOT offer any free returns for international orders. If you need to return an item, you will need to pay the shipping costs to send it back to us.</p> <h3>• NO FREE OUTBOUND SHIPPING:</h3> <p>Sorry, shipping to Canada is more expensive than shipping within the US. Because of that we cannot offer any free outbound shipping for international orders.</p> <h3>• LONGER SHIP TIMES:</h3> <p>Because the shipments need to get through the border, and in some cases, travel very far, it will take more than 5-7 business days to receive a package. Please plan your purchase accordingly! Thank you!</p> </div> </div> </div> </div> <div class="shogun-accordion"> <div class="shogun-accordion-heading"> <div class="shogun-accordion-header"> <h4 class="shogun-accordion-title">GIFT INFORMATION</h4> <div class="shogun-accordion-icon shogun-icon-plus"> </div> </div> </div> <div class="shogun-accordion-body"> <div id="s-2403dc74-94a1-46d9-b015-e96d94b7353b" class="shg-c "> <div class="shg-rich-text shg-default-text-content"> <h3>NO PRICE VISIBILITY</h3> <ul> <li>Orders are shipped with one packing slip that only shows the shipping address and the content list –no pricing.</li> </ul> <h3>RETURNS (STORE CREDIT)</h3> <ul> <li>With exchange requests for alternate size or design of a LazyOne gift, we offer a process to assist them. This does not affect the original order. For additional information, please review our Return Policy.</li> </ul> <h3>CARDS | CERTIFICATES</h3> <ul> <li>LazyOne.com does not offer gift cards or certificates. We are unable to honor retail gift cards distributed by our franchises.</li> </ul> <h3>CONFIDENTIAL | ANONYMOUS</h3> <ul> <li>Billing (sender) information is kept confidential when we a gift recipient contacts us regarding an order but can’t verify the billing party.</li> <li>At the recipient’s request, we may reach out to the sender to inform them of the inquiry. We do not guarantee or promise a follow-up or response from the sender.</li> </ul> <h3>NO MESSAGE OPTION</h3> <ul> <li>LazyOne currently does not offer a personal message option with any order.</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
