Return Policy

To make an exchange:

• Create a new order to replace the unwanted item(s)
• Return the unwanted item(s) for Refund or for Store Credit
• Shipping Charges will apply

CONDITIONS:

Qualified Items must meet BOTH of the following-

• Purchased on LazyOne.com by the same person processing a return
• Return initiated within 30 days of the original purchase date

Note: Conditions to return for Store Credit in the next section.

SHIPPING LABEL:

• Use our Return Order system to create a label to return qualified items that meet the Return for Refund Conditions
• The Return Order link is located at the bottom of our website.
• Cost of return label of $9.00 will be deducted from your final refund (see Refund below)

INSTRUCTIONS:

1- Click on the Return Order link located at the bottom of the website.

2- Enter your original order number and email address, then click FIND MY ORDER.

• Enter numbers only, do not type “web-“..

3- Select the unwanted item(s) | quantity | reason for the return → continue through steps.

4- Once your return request is approved, you will get a confirmation email with shipping guidelines.

IMPORTANT:

Do not combine multiple orders or add extra items to the package

• Items are weighted; your label is calculated based on weight and distance

Returned items not listed in the packing slip:

• May not be refunded
• Will not be returned to you

INSPECTION:

All returned items are inspected according to criteria listed in Item Qualifications (above).

Returned items that do not pass inspection:

• Will not be refunded
• Will not be returned to you

REFUND:

• Original shipping is non-refundable

• Credit is issued to the payment method attached to the order used to create the return

• Return processing may take up to 10 business days

• Once processed, credit posts within 3 to 5 business days

CONDITIONS:

Qualified Items must meet ONE of the following-

• Purchased on LazyOne.com, but not by yourself
• Purchased at a U.S. authorized retail location (not LazyOne.com) and you're unable to use their return procedure
• Received as a gift, purchased within the U.S. (to the best of your knowledge)

SELF-PAID SHIPPING LABEL:

You may ship your return item(s) to LazyOne at your own expense for Store Credit.

The shipping cost you incur is non-reimbursable.

INSTRUCTIONS:

1- Please confirm your item meets the above Item Qualifications and Conditions before mailing

2- Print the LazyOne Return Form and carefully fill out and include page 2 inside the package

3- Send unwanted item(s) and form to:

LazyOne Returns

2885 N. 200 W.

North Logan, UT 84341

4- Email help@lazyone.com with your tracking information

5- (After Inspection | Processing) Receive LazyOne Email with Store Credit information & instruction

6- Shop shop shop!

INSPECTION:

ALL RETURNED ITEMS ARE INSPECTED ACCORDING TO (ABOVE) ITEM QUALIFICATIONS

Passed Inspection:

• Store credit is issued to your account
• You will be sent an email with details (see Store Credit below) and instructions for use

Failed Inspection:

• Reason for failed inspection is sent to the email address on the form
• Your item is NOT shipped back to you; it is donated from our location (no exceptions!)

STORE CREDIT:

Your credit is calculated and issued to your account. We will send those details along with instructions for use.